Legal

Sonabat Terms and Conditions

These terms govern your use of the Sonabat platform. Please read them carefully before registering or playing. By creating an account on Sonabat, you confirm that you have read, understood and agreed to everything on this page.

Last updated: January 2025

1. Acceptance of Terms

Welcome to Sonabat. These Terms and Conditions ("Terms") form a legally binding agreement between you and Sonabat governing your access to and use of the Sonabat platform, including all games, features, promotions and services available at sonabat.com.

By registering an account, making a deposit or playing any game on Sonabat, you confirm that you have read these Terms in full, that you understand them and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the Sonabat platform.

Important: These Terms apply to all players on Sonabat regardless of how they access the platform — whether through a desktop browser, a mobile browser or the Sonabat app.

2. Eligibility

To register and play on Sonabat, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be a resident of a jurisdiction where online gaming is permitted under applicable law.
  • You must not be registered on any self-exclusion list maintained by Sonabat or any recognised responsible gaming authority.
  • You must not be acting on behalf of another person or entity when registering or playing.
  • You must have the legal capacity to enter into a binding agreement under the laws of your jurisdiction.

Sonabat reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, Sonabat may suspend or permanently close your account and withhold any pending withdrawals pending investigation.

3. Account Registration

3.1 One Account Per Player

Each player is permitted to hold only one active account on Sonabat. Creating multiple accounts — whether under the same name, the same payment method or different personal details — is strictly prohibited. If Sonabat identifies multiple accounts belonging to the same individual, all accounts may be closed and any balances may be forfeited.

3.2 Accurate Information

You must provide accurate, complete and up-to-date information when registering your Sonabat account. This includes your full legal name, date of birth, residential address and contact details. Providing false or misleading information is a breach of these Terms and may result in immediate account closure.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your Sonabat login credentials. Do not share your password with anyone. If you suspect that your account has been accessed without your authorisation, contact Sonabat support immediately. Sonabat will not be liable for any losses resulting from unauthorised access caused by your failure to keep your credentials secure.

Sonabat will never ask for your password via email, chat or phone. If you receive such a request, do not respond and report it to our support team immediately.

4. Deposits and Payments

All transactions on Sonabat are processed in Bangladeshi Taka (BDT). Sonabat does not accept deposits in foreign currencies and does not apply currency conversion to player accounts.

Deposits must be made using payment methods that are registered in your own name. Sonabat does not accept deposits from third-party payment sources. If a deposit is identified as originating from a payment method not belonging to the account holder, the deposit may be reversed and the account may be suspended pending investigation.

  • Minimum deposit amounts are displayed in the deposit section of your Sonabat account.
  • Deposits are credited to your Sonabat balance as soon as the payment is confirmed by the payment provider.
  • Sonabat does not charge fees on deposits, though your payment provider may apply their own charges.
  • Sonabat reserves the right to request documentation verifying the source of funds for any deposit.

5. Withdrawals

You may request a withdrawal of your available Sonabat balance at any time, subject to the following conditions:

  • Your account must be fully verified before any withdrawal is processed.
  • Withdrawals will only be processed to a payment method registered in your own name.
  • Minimum and maximum withdrawal amounts are displayed in the withdrawal section of your account.
  • Sonabat aims to process withdrawal requests within the timeframe stated in the payment section of the platform.
  • Sonabat reserves the right to delay a withdrawal for additional verification if there is any reason to suspect fraudulent activity.

Any bonus funds credited to your Sonabat account are subject to the wagering requirements stated in the relevant promotion. Bonus funds that have not met the applicable wagering requirements cannot be withdrawn until those requirements are satisfied.

6. Gameplay Rules

Each game available on Sonabat is governed by its own set of rules, which are displayed within the game interface before and during play. By entering a game session, you confirm that you have read and understood the rules for that game.

6.1 Skill-Based Games

Games such as Blocky Block and Rummy on Sonabat are skill-based formats where your performance directly determines your outcome. Sonabat does not adjust scores or results after a session has begun. Your final score is calculated according to the published rules and cannot be modified by Sonabat staff.

6.2 Session Integrity

If a game session is interrupted due to a technical fault on the Sonabat platform, your score at the point of interruption will be recorded and your result will be calculated fairly based on that score. If the interruption is caused by your own connection or device, Sonabat will apply the same principle where technically possible.

6.3 Disputes

If you believe a game result on Sonabat is incorrect, you must raise a dispute within 72 hours of the session ending. Disputes raised after this period may not be investigated. Sonabat's decision on all game disputes is final once the investigation is complete.

7. Bonuses and Promotions

Sonabat runs promotions and offers bonuses to eligible players from time to time. Each promotion is subject to its own specific terms, which will be published alongside the promotion. The following general conditions apply to all Sonabat bonuses:

  • Bonuses are available to eligible players only and cannot be transferred between accounts.
  • Each bonus offer may only be claimed once per player unless the promotion explicitly states otherwise.
  • Wagering requirements must be met before bonus-derived winnings can be withdrawn.
  • Sonabat reserves the right to withdraw or modify any promotion at any time without prior notice.
  • Attempting to abuse a promotion — including through multiple accounts or coordinated play — will result in the bonus being voided and may result in account closure.

Always check the specific terms attached to each Sonabat promotion before claiming. Wagering requirements and eligible games vary between offers.

8. Responsible Gaming

Sonabat is committed to promoting responsible gaming across its entire player base. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders and self-exclusion options. These tools are accessible directly from your account settings.

If you feel that your gaming is becoming a problem, Sonabat encourages you to use these tools immediately. You can also contact the Sonabat support team at any time to request assistance. Full details of Sonabat's responsible gaming programme are available on the Responsible Gaming page.

Sonabat will never encourage a player to continue playing if they have indicated a desire to stop or reduce their activity. Any player who requests self-exclusion will have their account restricted immediately and will not receive promotional communications during the exclusion period.

9. Prohibited Conduct

The following actions are strictly prohibited on the Sonabat platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of balances:

  • Using automated software, bots or scripts to interact with any Sonabat game or feature.
  • Attempting to exploit bugs, glitches or vulnerabilities in the Sonabat platform.
  • Colluding with other players to manipulate game outcomes.
  • Using fraudulent payment methods or providing false payment information.
  • Registering multiple accounts or assisting another person in doing so.
  • Engaging in any form of money laundering or using Sonabat for any illegal financial activity.
  • Harassing, threatening or abusing Sonabat staff or other players.
  • Attempting to access another player's account without authorisation.

Zero tolerance: Sonabat operates a zero-tolerance policy on fraud, collusion and platform abuse. All suspicious activity is investigated and reported to relevant authorities where required by law.

10. Account Termination

You may close your Sonabat account at any time by contacting the support team. Any verified balance remaining in your account at the time of closure will be processed for withdrawal to your registered payment method, subject to the standard withdrawal conditions.

Sonabat reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases involving breach of these Terms, suspected fraud, failure to complete verification or inactivity. In cases of account closure due to a breach of these Terms, Sonabat may withhold any remaining balance pending investigation.

11. Limitation of Liability

Sonabat provides its platform on an "as is" basis. While Sonabat takes all reasonable steps to ensure the platform is available and functioning correctly, it does not guarantee uninterrupted access or error-free operation at all times.

To the maximum extent permitted by applicable law, Sonabat shall not be liable for any indirect, incidental or consequential losses arising from your use of the platform, including but not limited to losses resulting from technical faults, connection issues or unauthorised account access caused by your own failure to maintain account security.

12. Changes to These Terms

Sonabat reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the Sonabat platform after changes are published constitutes your acceptance of the updated Terms.

Sonabat will make reasonable efforts to notify players of significant changes through in-platform notifications or email. However, it is your responsibility to review these Terms periodically to stay informed of any updates.

13. Contact Us

If you have any questions about these Terms and Conditions or about your Sonabat account, please contact the support team. The Sonabat support team is available 24 hours a day, 7 days a week.

Email: [email protected]

You can also visit the FAQ page for answers to common questions about accounts, payments and gameplay on Sonabat.

What Sonabat Guarantees Every Player

Secure Accounts

Every Sonabat account is protected with industry-standard encryption. Your personal data, payment details and session history are stored securely and never shared with unauthorised third parties.

BDT-Only Transactions

All deposits, prizes and withdrawals on Sonabat are processed exclusively in Bangladeshi Taka. No conversion fees, no foreign currency surprises — just straightforward BDT transactions every time.

Fair and Transparent Games

Sonabat publishes the scoring rules for every game in the interface. Results are calculated consistently and cannot be adjusted after a session begins. Your full history is always available to review.

24/7 Player Support

The Sonabat support team is available around the clock. Whether you have a question about these Terms, a payment issue or a game dispute, you'll get a clear and honest response without delay.

Responsible Gaming Tools

Deposit limits, session reminders and self-exclusion are all available directly from your account settings. Sonabat supports every player's right to set boundaries and step back whenever needed.

Clear and Honest Terms

Sonabat writes its Terms in plain language so every player knows exactly where they stand. No hidden clauses, no confusing legal jargon — just straightforward rules that apply equally to everyone.

Ready to Play by the Rules?

Now that you know how Sonabat works, create your free account and start playing Bangladesh's most trusted gaming platform today.